You are here: Our Services

Technical Service

Provide the best possible products and "Zero-Distance" service
We are making efforts to establish itself in more world markets,and to set up overseas organizations to better understand local needs and provide more thorough and timely service.

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Pre-sale Service

We are dedicated to provide you with professional pre-sales technical services, detailed introduction of equipment related parameters, market equipment price forecast, professional technical information consultation.

Promote the operation of later equipment to achieve the best effect, and do a good job in energy conservation and environmental protection.
Our aim is to ensure that the investment of our customers can bring the best benefits.

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After sales Service

Professional
With professional service teams and exceptional skills, we focuses on clients and provides whole-life cycle and whole-process service including delivery training, on-site service, vehicle maintenance, spare-part supply and secondhand disposal, etc.

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Spare Parts Service & Spare Parts Ordering

Due to the worldwide use of our systems, a high degree of reliability and availability is necessary in the area of spare parts service and ordering. Our qualified staff can provide answers to your questions about spare parts, reliability of the normal wear parts and consumables.
Our organisation enables us to process your enquiries optimally and to deliver original spare parts quickly.
Our state-of-the-art logistics centre manages a big stock of spare parts. This ensures that common spare parts are available and can be delivered to our customers quickly.

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In time
Quick response to technical inquires,solve the inquires in one day; strong parts sales network,high parts availability, quick parts recovery process; arrive at the field in one day, solve the failure at a time.

Care
kindly reminder, warm return visit,zero distance communication; parts quality assurance; follow up the whole process of service,pay regular visit, provide free spot check service.

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Field Service

Our machines are used worldwide under extreme environmental conditions.
Due to our wide range of operational tests according to legal requirements and maintenance and repair operations, we can guarantee an optimal service in the field environment. This leads to the extended life time operations of our systems while ensuring a high availability of your systems at the same time. Our highly qualified employees are distinguished by their competence in troubleshooting and technical analysis.

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Factory Maintenance

In addition to our on-site service, you have the option to test, maintain, repair and overhaul your items at our Service Centre.
Our maintenance team has extensive knowledge in all product groups.
The team always performs within the framework of prescribed standards and guidelines allowing for the handover of reliable systems back to you.

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Manuals and Catalogues

Operator's Manuals and Parts Catalogs for equipment all come with equipment package to you (English Version).
If you need extra set, some of them are available in electronic format, if not available, you can purchase a hard copy or CD rom from us.
You can just contact our sales office for assistance with purchasing Operator's Manuals and Parts catalogues.
We also supply products catalogues to our dealerships.

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Warranty

We can provide enjoys a 1 year warranty, during this time all accessories broken can be changed for a new one. And we provide videos for machine install and operation.

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OPTIONS FOR CONSTRUCTION, MINING VEHICLES AND EQUIPMENT. Where it can be fitted

1. Winches
2. Air conditioning for cabin
3. Wood grabber
4. Hammers
5. Milling and digging machine
6. Different buckets
7. Ripper
8. Bull Bars
9. Window Mesh
10. Additional lighting
11. Customers colour choice with LOGO
12. Vehicle Camera Systems
13. Radio Communications
14. Security Systems
15. Vehicle service kits

OPTIONS FOR AGRICULTURE VEHICLES AND EQUIPMENT. Where it can be fitted

1. Winches
2. Air conditioning for cabin
3. Cabin with heater
4. Roll Over Protection
5. Bull Bars
6. Window Mesh
7. Additional lighting
8. Customers colour choice with LOGO
9. Vehicle Camera Systems
10. Radio Communications
11. Security Systems
12. Upgraded Seating options
13. Vehicle service kits
14. Dual rear tyres
15. Front ballast
16. Rear ballast
17. Sugarcane field tyres
18. Meridian tire

OPTIONS FOR DIESEL GENERATORS

1. ATS
2. Automatic parallel cabinet
3. Soundproof canopy
4. Container Canopy
5. Trailer base
6. Truck base
7. Daily fuel tank
8. 50°C Radiator
9. Anti Condensation Heater
10. Water and Oil heater

OPTIONS FOR GAS GENERATORS

1. Winches
2. CHP/Cogeneration/CCHP/Trigeneration
3. Soundproof Canopy (Super Silent canopy)
4. Automatic Transfer Switch Synchronization Parallelling Panel
5. Remote Control
6. PMG Alternator
7. Oil and Water Heater
8. High Voltage Alternator 6.3kv and 10.5kv,
9. High Voltage Electrical Control Cells (PT Cabinet, CT Cabinet, High Voltage outgoing cabinet, DC Panel, Groud Resistance Cabinet and low voltage distribution cabinet etc)

OPTIONS FOR TRUCKS

1. Winch
2. Crane. Where it can be fitted
3. Other tyres
4. Bull Bars
5. Window Mesh
6. Additional lighting
7. Customers colour choice with LOGO
8. Vehicle Camera Systems
9. Radio Communications
10. Security Systems
11. Vehicle service kits

Export/shipping

We can provide a comprehensive freight forwarding service.
We have worked with many world famous shipping carriers and can arragne shipment to any country in the world, it can save your time and money.

Our location are ideally placed to deliver to all of the major export China ports .
We offer FCL* AND GP* containers from the China to Worldwide
We are also able to offer RORO* (roll on - roll off ) for the shipment of vehicles. Read more